My Vision is simple and yet so powerful: An investment in knowledge always pays the best interest.

My Mission is to help companies and individuals to achieve the best possible and suitable implementations of IT Service Management I guide them on their roadmap to explore opportunities. I respect the broad difference of individuals and enterprises and adjust my training and consultancy approach accordingly. I help them achieving their goals by sharing my in-depth knowledge and best practice experience.

Welcome to my website!Jurian_6553_compressed

In 2006 I launched my website and started a second career as a certified trainer in IT Service Management. I still do this in part-time, parallel to my regular job as an operational service manager and consultant for outsouring contracts. I am in service management for almost 25 years now, which gives you the advantage of having a trainer with hands-on experience and lots of real life examples.

My core competence is IT Service Management in theory and practice. I train all ITIL courses, varying from foundations to the highest expert level. Furthermore I deliver tailor made courses in a broad range of related aspects such as:

- Service Level Agreements

- Project- and product management

- Supplier & contract management

- ISO Service management 20000 and 27000

- Cobit5

- Cloud computing and virtualization

I invite you to take a look at this website for further information about the services I offer, and of course useful information such as contact details.

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